The balanced scorecard is a strategic planning and management system that is used extensively in business industry, government and nonprofit organizations worldwide to align their business activities to the vision and strategy of the organization, improve internal and external communications and monitor organization performance against strategic goals.
It was originated by Drs. Robert Kaplan and David Norton as a performance measurement framework that added strategic non-financial performance measures to traditional financial metrics to give management a more ‘balanced’ view of organizational performance.
This 2 days training program will teach participants using a practical approach to understand how the Balanced Scorecard framework can helps organizations translate their strategy into operational objectives that drive both behavior and performance. It helps to focus the daily actions of employees in a collaborative fashion towards the achievement of organization strategies.
This course is recommended for executives, managers, planners, analysts and senior management who are part of a balanced scorecard
development team and are seeking the best practical ideas for improving organizational performance.
