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Building Supervisory Skills

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Program Introduction

This two days training program focuses on the key areas that supervisors are in the organization to do, which is to “achieve results through people,” thereby creating a platform for all supervisors to speak the common language when managing people at the workplace. The program will walk supervisors through the key and relevant components of managing people effectively.

This program will enable participants to understand and rationalize the importance of having proper supervision at work place. The participants will learn to apply the supervisory model in their workplace setting. In this training program, participants will also develop number of easy-to-learn skills to help them supervise their subordinates effectively. 

The program will equip you with proven supervisory techniques that you can put into action immediately. You will learn to leverage both your hard skills and your people skills to meet your new challenges with increased confidence, respect and power. 

Program Objectives

  • Describe the many roles that a supervisor plays in the organization
  • Set measureable goals and targets for their employees to achieve
  • Use proven techniques for giving clear instructions to employees
  • Identify their own leadership style and motivational drives while understanding other styles and drives
  • Understand the importance of building good relationship with employees and peers
  • Demonstrate key supervisory skills to get the best out of their people 

PROGRAM OUTLINE

Day One

  1. Role of the Supervisor
  2. Leadership
  3. Motivation
  4. Interpersonal Communication

Day Two

  1. Building rapport, listening, questioning
  2. Building the team
  3. Developing capabilities
  4. Development Planning

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