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Performance Appraisal & KPI

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Program Introduction

Performance appraisal is a process by which managers and employees work together to plan, monitor and review work objectives and overall contribution to the organization. More than just an annual performance review, performance appraisal is the continuous process of setting objectives, assessing progress and providing on-going coaching and feedback to ensure that employees are meeting their targets.

Key Performance Indicators, also known as KPI help an organization define and measure performance toward organizational goals. Once an organization has analyzed its mission, identified all its stakeholders, and defined its goals, it needs a way to measure performance and progress toward those goals.

This two days training program will train participants to plan, design, implement and evaluate performance through KPIs and how they contribute in achieving organizational goals.

Program Objectives

  • To understand the fundamental of Performance Appraisal
  • To develop Key Performance Indicators for an organization 
  • To integrate performance appraisal with KPI
  • To understand how to deploy and manage Key Performance Indicators in an organization
  • To understand the change management perspective of Performance Management

Who Should Attend?

This program is designed for top management, senior managers or executives who are involved in establishing,
leading and managing the implementation of KPI and performance management system in the organization.

PROGRAM OUTLINE

Day One

  1. Introduction to Performance Management
  2. Concept of KPI: what and why?
  3. KPI and Organizational Objectives
  4. Differentiation between KPI and KRA
  5. Key Performance Measures
  6. Relationship between KPI and Performance Appraisal
  7. KPI and Business Performance

Day Two

  1. Design and Development of KPI
  2. Scope of KPI
  3. Implementation of KPI
  4. Performance Appraisal Process
  5. Integrating KPI with Performance Appraisal
  6. Decision Making in Performance Appraisal based on KPI

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